Company and Job Overview
JAC’s client is a Non-life Insurance company looking for a Deputy Manager (Chinese speaking) position.
Location: Ho Chi Minh City
Job Responsibilities
Client Service:
Reviewing renewal list for timely reminders to clients.
Offering renewal quotations and new quotations for new clients.
Requesting Business Processing Division to issue policy, endorsement, issue Chinese policies and send to clients.
Looking for new clients, approaching clients, selling insurance and taking care of clients.
Creating, structure and manage paper, email files and other documentations in accordance with agreed processes and procedures of Marketing Divisions.
Co-ordinating efforts of all Departments/Divisions and work as intermediary on behalf of the Line Management(s).
Conducting non-life insurance seminars/trainings for both current and potential clients (explain the cover of insurance policy and claim procedure).
Organizing risk management seminars/trainings for existing clients.
Executing risk survey at client's site as basis for offering quotation and continue following up the recommendations of risk survey, if any.
Checking insurance claims to solidify trust and safeguard reputation.
Outstanding/Unclear Premium:
Updating the status of outstanding premium and follow up the overdue premium to ensure collecting premium fully and timely
Business Administration:
Reporting any unusual problems to Line Management(s)
Interviewing potential/prospective clients to get data about their finance resources and discuss existing coverage for business estimation
Monthly and quarterly Gross Written Premium analysis report expenses analysis report, Data checking
Assist Line Management(s) in finishing Projection template report, estimated performance report and other reports assigned by Line Management(s).
Cooperating with Claims Divisions:
Settling the claim smoothly for customers in compliance with the company's procedure
Following up any pending claim cases
Organizing risk/claim management seminars/trainings, risk survey at client's site
Coordinating with Underwriting Division:
Working closely with Underwriting Division for quotation and coverage providing
Cooperating with Loss Control Engineer to make risk survey at client's site.
Coordinating with Business Processing Division for operation matters
Coordinating with other divisions for all related jobs or in closed coordination with other divisions for special events organized by Company.
Others:
Updating the market trends directly influenced on the company's business activities.
Reporting any unusual problems to Line Management(s) if any.
Integrating division's data, update the budget.
Reviewing and following Reinsurance accounts, which are offered by the other insurance companies and then refer them to Underwriting Division/Reinsurance Division to approve/check the capacity.
Translating related documents if any.
Other tasks as assigned by Line Management(s)
Job Requirements
University Graduation.
Understanding and acting within delegated authority given by Line Management(s)
Be highly aware of the requirement to be professional to provide high quality service to clients.
Market research analysis and quantitative skills
Ability to work independently with less supervision
At least 3 years’ working experience in insurance sales/marketing.
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