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Chief Operating Officer

Job title: Chief Operating Officer
Location: Hanoi
Specialisation: Healthcare & Life Sciences
Salary: VND 900,000,000 - 1,500,000,000 (Annual)
Reference: PR/094593
Job published: February 25, 2025 16:24
Work Arrangement: Onsite

Location
Hanoi


Company and Job Overview
Our Client is looking for COO - Chief Operating Officer (Healthcare Industry Preferred) 

 

Job Responsibilities

 

Strategic Leadership & Expansion

  • Develop and execute operational strategies to support the group’s expansion, including setting up new hospitals and optimizing existing facilities.

  • Lead feasibility studies, site selection, and planning for new hospital openings, ensuring alignment with business objectives.

  • Oversee the hospital commissioning process, ensuring efficient infrastructure setup, regulatory compliance, and operational readiness.

  • Establish and implement best practices in hospital management to improve efficiency and scalability.

Operational Excellence & Performance Management

  • Ensure optimal operational ramp-up for new hospitals and continuous performance improvement for existing hospitals.

  • Define and track key operational KPIs, ensuring hospitals meet financial, clinical, and patient satisfaction targets.

  • Drive improvements in hospital workflows, resource allocation, and cost management to enhance overall efficiency.

  • Standardize processes across hospitals while allowing flexibility for local market dynamics.

People & Culture Management

  • Build and lead a high-performing operations team, ensuring alignment with the group’s vision and values.

  • Work closely with HR to attract, retain, and develop top operational and clinical talent.

  • Foster a culture of accountability, continuous learning, and operational excellence.

Regulatory & Compliance Oversight

  • Ensure all hospitals adhere to national healthcare regulations, licensing requirements, and accreditation standards.

  • Work with medical leadership to implement and monitor compliance with clinical protocols and patient safety guidelines.

  • Maintain strong relationships with regulatory authorities and government agencies.

Technology & Innovation

  • Leverage technology and digital solutions to enhance operational efficiencies, patient experience, and data-driven decision-making.

  • Oversee the implementation of hospital management systems and ensure seamless integration across facilities.

Job Requirements

  • Minimum 15 years of experience in hospital administration, healthcare management, or multi-site operations, preferably in the private healthcare sector.

  • Strong track record in hospital expansion, commissioning, and operational turnarounds.

  • Deep understanding of hospital operations, patient care processes, and regulatory compliance.

  • Proven leadership experience in managing large teams and cross-functional stakeholders.

  • Strong financial acumen with experience in budgeting, cost control, and P&L management.

  • Excellent communication and stakeholder management skills.

  • Experience working in Vietnam or other emerging markets is a plus.

Benefits:

  • Competitive salary and performance-based incentives.

  • Opportunity to lead a growing healthcare platform with significant impact.

  • Relocation support (if applicable).

Due to the high volume of applicants, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.
 

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