Quality Control Engineer

COMPANY OVERVIEW
The company specializes in designing, sourcing and delivering furniture and flooring products

JOB RESPONSIBILITIES                                                                
1.   Enforce and ensure the organization’s quality standards and protocols.

• Together with the BD, develop and ensure that all products are developed and manufactured in line with customer and company requirements (material, finish, construction, mandatory standard etc).
• Partner with BD to audit new factories, qualify and recommend new suppliers from a technical and quality perspective, compliance and standards
• Conduct inline inspection of the process and ensure that company guidelines and protocols are being followed
• Ensure suppliers receive and manufacture the products according to technical specifications and all specified requirements consistently for every batch.
• Responsible for ensuring that all articles have full technical documents and uploading all documents on the system timely. (Before first inspection)
• Set the standards for defect classifications being used in AQL-based quality inspections.
• Carry out full annual inline inspection product review on “consistent” articles to ensure they are always within specification according to the technical documents.

2.    Checking of samples and preproduction sample/master sample.

• Check and approve samples of new products (for customers) against agreed specifications from Sales and ensure they are manufactured in line with specified material quality, construction, workmanship and finishing.
• Perform sample inspection, generate sample report for sale review, and coordinate the sample shipment out with BS.
• Run in-house tests on the product before sending to testing labs to ensure due diligence.
• Follow up, check, and coordinate all test lab reports, assembly instructions, carton label, and loading instructions are in order and submit to customer/central Quality Engineer within the timeline.
• Conduct final inspection confirmation for new articles alongside QC.
• Checks QC inspection reports for new articles, new suppliers and/or new customers which is deemed as high risk.
• Maintain a proper record of BOM and quality compliance for each product. This includes the identification of high-risk materials and waivers received from customers.
• Change and update approved samples/swatches to ensure they are accurate for reference during QC inspections

3.         Ensure clear and consistent product communication and provides development ideas

• Prepare technical specifications for new products, packaging instructions, labeling instructions, detailed quality requirements and loading instructions (where required by customers) and send to Quality Manager for approval.
• Ensure suppliers received latest updated technical documents including all required documentation and fully understood the instructions before commencing mass production.
• Documents all technical information received from customer’s requirements onto the technical documents, so that factories have all relevant information required to manufacture the right product.

4.      Managing products claim

• Prepare and follow up on action plans for any failures, product returns or claims.
• Ensure all corrective actions are implemented in suppliers’ processes to prevent recurrence of similar claims

JOB REQUIREMENTS

• At least 5 years of technical/quality experience (Furniture/Building)
• Have good experience in factory and process audit
• Good understanding of workmanship quality
• Supplier quality improvement
• Good knowledge in product failure analysis `
• Good knowledge in risk assessment of product, material quality, construction, workmanship and finishing
• Degree education specialize in Quality Management, Engineering or equivalent.

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